SMS and Whatsapp Remarketing

This statement describes how we use customer insights to send timely, automated SMS and WhatsApp messages tailored to specific actions or behaviors. Since we know the visitors’ preferences and behaviors (like abandoned carts, page exits, or interest in specific categories or products), we can send automated messages at the right moment to encourage them to complete a purchase or engage further.

For example, if a customer leaves a cart without purchasing, we send a reminder via SMS or WhatsApp. If they show interest in a particular category or product, we send relevant recommendations. Additionally, we also send bulk messages to all customers, such as promotions or updates, ensuring that our communication is both personalized and wide-reaching. This helps increase engagement and conversions by delivering the right message at the right time on the platforms customers prefer.